While buyers feel vehicles are sometimes misrepresented, some dealers who purchased via digital auctions well before COVID-19 became part of the American vernacular say they are comfortable with the process.
Tasca Automotive Group has been buying vehicles online for several years, said David Tasca, the Rhode Island dealership group’s general manager. The key to remote wholesale buying, he said, is being able to effectively arbitrate a disputed purchase, if needed, and generally to not overthink the process.
Condition reports make remote buying easier, Tasca said, as they often list factors that buyers may not be able to discover if they hadn’t inspected the vehicle beforehand — such as a vehicle’s interior odor.
“You can’t tell me if you were standing in the lane that you opened the door in every car and smelled it as it was driving through the lane,” Tasca said, adding, “The condition report tells you in two seconds.”
John Brasher, executive director of the ServNet group of…
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