So, you’ve launched your new Drupal website or app, loaded with all the “good stuff”, from innovative features to a whole set of powerful functionalities. It even taps into AR and VR, leverages AI and delivers the best, highly personalized user experience. In short: it’s turbocharged with top performance and it looks great. So, why bother signing a Drupal maintenance and support contract, as well?
Especially if you already have, let’s say, an internal team of Drupal developers to handle all the new innovative features to be incorporated into your website. Can’t they just handle the Drupal support themselves?
Your questions are all more than legitimate. Now, let me try to answer you:
- why you should focus on maintaining your current features and functionality before planning to add on new ones
- how assigning the ongoing maintenance to a team specialized in this type of services, who’s already closely monitoring dozens of other Drupal websites, would benefit you
That compared to overburdening your internal team with mundane tasks like running regular checkups and feature updates, applying security patches, performing upgrades and so on.
Preventive Drupal Maintenance and Ongoing Support: Key Benefits
Now, going back to your initial question — “Why Do I Need Drupal Support?”— let’s turn all the strongest reasons into… clear benefits for you
Regular Checkups
Spam comments and all types of junk entries that keep piling up, the database that needs constant repairing, temporary files that bundle up…
Just imagine lifting the burden of all these tedious, repetitive tasks from your team’s shoulders and putting it on those of your dedicated Drupal support team instead
24/7 Security Monitoring
Let’s say that your internal team’s been working on a new innovative feature to be implemented into your website/app for… a few months now. Everyone’s been so absorbed by this project that… well… they that overlooked to apply that critical security patch released by the Drupal community… a while ago.
Now, you can just imagine what risks you expose your website to…
But what if you had a Drupal maintenance and support team focused exclusively on:
- monitoring your website 24/7
- detecting any security vulnerability and fixing it in real time
- hardening its shield to prevent any future similar malware?
Performance Monitoring and Recommendations
OK, so you’ve adopted a set of internal best practices for keeping your website at peak performance. But what if the Drupal community identifies an issue responsible for the poor page loading speed?
Or maybe a code-related bug with a huge impact on all Drupal websites’ performance?
Having a team of experts in Drupal maintenance and support services at your disposal is the guarantee that you’ll benefit from the newest performance fixes… instantly.
Periodic Update of All Your Third-Party Integrations
Drupal’s designed to integrate easily and seamlessly with a wide range of third-party apps. But that comes at a cost: you need to keep an eye on them, lest support for the old APIs is no longer available, for instance.
The way your website accesses these add-ons might change and you need to stay in touch with all the latest updates in this respect.
Now, wouldn’t it be nice to have a whole team keeping an eye on your third-party apps, regularly looking for any newly released updates? That instead of keeping your own team from working on your innovative projects?
But Why the OPTASY Drupal Support Team in Particular?
In other words: from all the Drupal maintenance services providers out there, why go with OPTASY?
Because we’ve been closely monitoring and maintaining Drupal websites for almost 14 years now. During all this time, we’ve set up and constantly “polished” our tools and methodology so we can now update Drupal websites quick and easy.
And because we’re simultaneously maintaining multiple Drupal websites as we speak. Running updates, applying patches, looking for performance issues is what we do… on a daily basis.
Now, would you to a hairstylist who cuts hair as a hobby, now and then, or to a full-time one, whose client portfolio and vast experience validate his skills?